We have useful information for professional readers—contractors, house flippers, and serious DIYers—about a program designed to speed up jobsite shopping and reduce hassle.
Although professional customers represent only about four percent of The Home Depot’s customer base, they account for more than 30 percent of the company’s sales. That significant contribution led to the development of the FIRST for Pro program, which improves convenience and efficiency for pros. The program’s primary goals mirror those of professional businesses: get the right products quickly and at competitive prices.
Some of the key features of The Home Depot’s FIRST for Pro program include:
Power Hour
During morning rush periods, Power Hour adds extra floor staff and dedicated loaders so professional customers can move through the store and load materials quickly.
Two-Hour Pickup
Two-Hour Pickup lets pros call in an order and have it ready for pickup within two hours, saving time and minimizing trips to the store.
On-site Delivery
If you can’t come to the store, FIRST for Pro can arrange free on-site delivery for paint and appliance shipments via Pro Direct and can assist in coordinating large vendor shipments directly to your site.
Volume Pricing
Volume pricing is available for pros, including quantity discounts, bulk pricing, and savings on large items to help manage project budgets.
VIP Parking
Where permitted, participating stores provide dedicated FIRST for Pro parking spots close to the entrance to reduce loading time and improve efficiency.
For more details, visit Homedepot.com/Pro
The Home Depot partnered with bloggers to share information about the FIRST for Pro program. No compensation was received for this post. The company states that consumers and bloggers may express their own opinions in their own words and that its policies align with industry ethical guidelines, FTC recommendations, and best practices for social media engagement.